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Experience MCEL — Demo Centre Try every system live in your browser. Fictional businesses, real workflows, no sign-up. AI ReceptionistHear a call handled end-to-end Lead Capture & ResponseWatch an enquiry answered in minutes Workflow AutomationSame request, before and after AI Employee AssistantSource-cited answers from your docs AI Content SystemOn-brand content, drafted live Websites & Web AppsWhat a conversion-first build does AI Readiness CheckSix questions, instant snapshot Managed AI OperationsA month of monitoring in a minute
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INTERACTIVE DEMO · MANAGED AI OPERATIONS

AI Systems Don't Run Themselves. Someone Has to Watch.

Seapoint Wellness Clinic (fictional) has three MCEL systems live. This is the operations view MCEL maintains behind them. Press Simulate a Month and watch what monitoring actually catches — and what a monthly review improves.

Systems Under Management

Live status — checked continuously, reviewed monthly.

AI ReceptionistAnswers after-hours calls · live 8 months
Healthy
Lead Capture & ResponseWebsite enquiries · live 6 months
Healthy
Content SystemGoverned publishing · live 3 months
Healthy
Uptime this quarter99.97%
Calls & enquiries handled1,842
Escalations to humans63 — all within target time
Next monthly reviewFirst Tuesday, 10:00
Humans stay in charge

Every change to prompts, rules or behaviour is proposed, approved by the client, then applied — and logged. Nothing changes silently.

What Monitoring Caught This Month

The unglamorous work that keeps AI systems trustworthy.

W1
Unusual call spike detectedReceptionist call volume 3x normal on Tuesday evening — traced to a local radio mention. Capacity held; no calls dropped.Handled
W1
New treatment missing from answersCallers asked about the new LED therapy — the receptionist correctly said it couldn't confirm details and escalated. Knowledge update proposed to the clinic.Update proposed
W2
Form provider API changeLead capture acknowledgements slowed from 40s to 4 min. Caught by monitoring, fixed same day — before the clinic noticed.Fixed same day
W2
Escalation rule tightenedTwo borderline post-treatment calls reviewed with the clinic — the urgent-keyword list was expanded. Approved by the clinic director.Client approved
W3
Content flag rate risingDraft flags up 40% after a new staff writer joined — a brand-rules refresher was suggested and the style guide updated.Improved
W4
Backups & access reviewWeekly backups verified restorable; one former staff login revoked.Routine
MR
Monthly review with the clinicNumbers, incidents and three improvement proposals — two approved, one declined. All logged.Human decision
24/7

Monitoring on every managed system — issues caught before customers notice.

1

Monthly review meeting — numbers, incidents and improvement proposals.

100%

Of behaviour changes approved by the client and logged. Nothing changes silently.

Where to next

Liked the demo? Here is the real thing

That was a month of monitoring in a minute. Here is what it looks like as an ongoing service.

The service

Managed AI Operations

Monthly management of live AI systems — monitoring, knowledge updates, prompt improvements, workflow maintenance and reporting.

See the service → One-off help

AI Operations

Checking, repairing and taking over existing AI systems — whether MCEL built them or someone else did.

See the service → Case study

Distribution SME

Phase one live in six weeks and maintained under Managed AI Operations since.

Read the case study →
NEXT STEP

Already Have AI? Get It Run Properly.

MCEL takes over AI systems others built, health-checks what you have, and keeps everything monitored and improved monthly — whether MCEL built it or not.

Request a Free Business Review Back to All Demos

Interactive demonstration — all businesses, systems and incidents are fictional.